Warranty Policy
Warranty and Warranty Notice
AZPAC suitcases come with a lifetime warranty. Within two years, due to defects in workmanship, cracked cabinets, or problems caused by production defects such as materials, we will immediately replace with new products; within two years if parts are damaged, they will be repaired for free. Please note that the warranty does not cover damage caused by normal wear and tear, misuse, neglect or airline misconduct.
Remark:
# [2-year free maintenance] users must present a valid purchase receipt, and the maintenance date must be within 2 years from the purchase date to enjoy this service.
# Repair and maintenance terms are subject to any update without individual notice. In case of any dispute, it will be announced on this website and the content of this website shall prevail.